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TVS Srichakra runs post sales app

TVS Eurogrip 'Click to Connect' in major Indian languages

The app, TVS Eurogrip Click to Connect, supports multiple languages including English and major vernacular languages, and gives the comfort of using one’s own language

MUMBAI, Feb 13 (The CONNECT) Tyre brand TVS Srichakra has launched customer centric warranty app TVS Eurogrip Click to Connect in its endeavor to provide speedy after-sales service to its customers. The app offers direct benefits that include ease of use, quick claim settlement and multi-lingual features -an industry first.

The app, available on Android and iOS platforms, allows retail partners of the company to address issues and complaints received from the customers and helps in providing instant resolution, thereby ensuring timely service. With the launch of this warranty app, the company aims to cut down settlement time period considerably and enable completion of the full settlement cycle in less than 24 hours. It supports multiple languages including English and major vernacular languages, and gives the comfort of using one’s own language.

P. Madhavan, EVP-Sales and Marketing, TVS Srichakra Ltd said, “Click to Connect is testimony to our commitment to customer service of the highest order. This app aims at speedy resolution of issues and best-in category turnaround times. For our retail partners, it enables them to address complaints instantly leading to greater customer satisfaction. We want to assure our customers that TVS Eurogrip will continue to take market leading steps in its digital transformation journey and this app is the benchmark for quick automated settlement solutions in the industry”.

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