Kapture CX brings a customer profiling and segmentation tool that lets the user collect and segregate all prospect interactions on a single platform
BENGALURU, Sep 26 (The CONNECT) - SaaS-based Customer Experience platform Kapture CX has appointed Chandrakanth PS as AVP Sales-West Asia, what the west calls Middle East.
Chandrakanth brings with him a decade-long experience in international sales leadership having gained in-depth knowledge of local business norms, etiquette, and laws—a vital asset for navigating international markets effectively.
Sheshgiri Kamath, CEO & Co-founder, Kapture CX, described Chandrakant as a rockstar who has built out some great relationships over the course of his career. His expertise building and accelerating new geography expansion is a step in the right direction. “We truly believe Chandra can help us drive leadership market share amongst enterprises in customer experience across the Middle East market,” Kamath said.
Chandrakanth holds an MBA in Finance & Marketing from Kaplan University in Singapore. Before joining the Kapture CX, Chandrakanth made significant contributions as the Associate Director of Sales at Locus, where he played a pivotal role in achieving their goals.
Chandrakanth said, Kapture CX's track record of helping over 1000+ businesses globally, coupled with their proven ability to drive significant improvements in team productivity, overall customer satisfaction, and operational cost reduction, makes them an ideal partner for businesses in the Middle East seeking to elevate their customer experience.
Founded in 2014, Kapture brings a customer profiling and segmentation tool that lets the user collect and segregate all prospect interactions on a single platform. Recently, it raised Series A $4 million from Cactus Venture Partners.