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RERA’s record-breaking rally

Anuj Puri - Chairman, ANAROCK

MUMBAI, Dec 25 (The CONNECT): Since it was put into effect, RERA has been gaining increasing traction, particularly in terms of handling consumer complaints among various states and UTs. According to data from the Ministry of Housing and Urban Affairs, as of November 28, 2023, the relevant state authorities had resolved up to 1,16,300 cases.

Out of this, 38% cases (approx. 44,602 complaints) were resolved in Uttar Pradesh alone, followed by Haryana with 20,604 cases (18%) and Maharashtra with 15,423 cases (13%). The three states cumulatively accounted for nearly 69% of the total disposed cases under RERA in the country.

Registrations for projects and real estate agents under RERA have also been increasing steadily. Almost 1,16,117 projects and 82,755 real estate brokers nationwide were registered under RERA as of November 28, 2023. Approximately 71,307 projects and 56,177 real estate agents were registered over the same period in 2021. This represents a 63% and 47% growth, respectively, over the previous two years.

“Resolving homebuyer concerns is one of the main functions of the Real Estate (Regulation and Development) Act, which it has been demonstrably fulfilling,” says Anuj Puri, Chairman – ANAROCK Group. “More than 1.16 lakh consumer complaints have been handled by the various state and union territories’ RERA bodies, according to official data from MoHUA. Over the previous two years, the pace of project and real estate agent registrations was not slowed down.”

“In fact, over the past two years, project registrations have increased dramatically by 63%. Also, the RERA authorities of various states and UTs have resolved over 37,397 consumer complaints in this period,” he adds. “Uttar Pradesh has resolved the highest number of cases. Considering how severely Noida and Greater Noida in UP had been impacted by unscrupulous players, this is noteworthy.

With 36% of all projects registered under RERA to date across 34 states and UTs, Maharashtra continues to lead the field in project registrations. With a share of 16%, Tamil Nadu is next, followed by Telangana and Gujarat, which have shares of roughly 7% and 11%, respectively.

RERA – Pan-India Progress

State/UT Registered Projects as on Nov-end 2021 Registered Projects as on Nov-end 2023 Total Cases Disposed (Nov-end 2021) Total Cases Disposed (Nov-end 2023)
Andhra Pradesh 2049 3,900 158 228
Arunachal Pradesh
Assam 396 693 16 114
Bihar 1234 1607 678 3251
Chhattisgarh 1319 1725 1330 1844
Goa 767 1184 66 420
Gujarat 9272 12250 3024 4865
Haryana 988 1123 16864 20604
Himachal Pradesh 89 174 36 103
Jharkhand 756 1247 86 256
Karnataka 4497 6582 3024 4035
Kerala 631 1080 480 1331
Madhya Pradesh 3877 5580 4,694 5694
Maharashtra 31664 42204 10,646 15423
Manipur
Meghalaya
Mizoram
Nagaland
Odisha 610 976 1247 2379
Punjab 1085 1221 1678 3073
Rajasthan 1676 2739 1484 2819
Sikkim
Tamil Nadu 2901 18915 1668 2920
Telangana 3630 8227 0 1070
Tripura 75 121 0 0
Uttar Pradesh 3101 3519 30990 44602
Uttarakhand 324 361 575 629
West Bengal 0 167 0 51
Andaman & Nicobar Island 3 3 0 0
Chandigarh 3 4 25 30
Dadra & Nagar Haveli 157 204 0 0
Daman & Diu
National Capital Territory of Delhi 32 89 133 555
Lakshadweep
Puducherry 171 222 1 4
Total 71,307 1,16,117 78,903 1,16,300
  • Almost all states/UTs have notified rules under RERA. The North-Eastern state of Nagaland is still under process to notify its rules, while West Bengal – which earlier enacted its own legislation – was challenged on this by MoHUA before the Supreme Court. In March 2022, the apex court  struck down the West Bengal Housing Industry Regulation Act, 2017 (WBHIRA), stating that it overlapped with RERA, which was enacted a law in the Parliament.
  • 32 States/UTs have set up a Real Estate Regulatory Authority since implementation, and of this at least 5 are interim. Ladakh, Meghalaya, Nagaland and Sikkim are yet to establish Real Estate Regulatory Authorities.
  • 28 States/UTs have set up Real Estate Appellate Tribunal for disposing of consumer complaints, including 4 as interim. Arunachal Pradesh, Jammu and Kashmir, Ladakh, Meghalaya, Mizoram, Nagaland, West Bengal and Sikkim are still underway to establish theirs.
  • Regulatory authorities of 30 States/UTs have operationalized their websites under RERA provisions. Arunachal Pradesh, and Manipur are under process to operationalize.
  • 26 States/UTs have appointed adjudicating officers, while 10 States/UTs i.e., Arunachal Pradesh, Bihar, Manipur, Meghalaya, Nagaland, Sikkim, Uttarakhand, West Bengal, Jammu and Kashmir, Ladakh are yet to do so.
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