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L&T Hyderabad Metro’Rail’s Passenger Journey Milestone

HYDERABAD, May 3 (The CONNECT) – L&T Hyderabad Metro Rail Limited (L&TMRHL) today announced a milestone achievement of completion of 50 crore passenger journeys. Celebrating this achievement and further enhancing the passenger experience, L&TMRHL unveiled the Green Miles Loyalty Club, a first-of-its-kind programme in Hyderabad’s public transport system.
NVS Reddy, MD, Hyderabad Metro Rail Limited (HMRL), stated that the achievement reflects the growing trust and preference for Hyderabad Metro as a “safe, reliable, and convenient mode of travel”. He, along with KVB Reddy, MD & CEO, L&TMRHL, felicitated the 50th crore passenger Rajasree. (Pictured).
Green Miles Loyalty Club is a customer loyalty program designed to revolutionize the way commuters experience public transportation in Hyderabad. This program aims to:
• Reward Regular Passengers: Passengers using smart cards will earn points based on the number of trips taken in a calendar month. These points can be redeemed for exciting rewards like free trips, merchandise, and lucky draw gifts.
• Foster a Sense of Community: The program creates a sense of belonging and appreciation among metro riders, fostering a more positive and connected commuting experience.
• Promote Sustainable Travel: By incentivizing metro usage, the program encourages a shift towards a more sustainable mode of transportation, reducing traffic congestion and carbon emission.
How Works
• Eligibility: The program is open to all passengers using smart cards for travel. Trips will be counted in a calendar month, and passengers need to maintain the required number of trips for three consecutive months to qualify for specific reward tiers.
• Loyalty Bands: The program offers three tiers: Silver, Gold, and Platinum. Each tier has specific trip requirements and offers a range of benefits, including free trips, exclusive merchandise, and participation in lucky draw contests with exciting prizes.

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